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Delivery

Standard Delivery:

Standard UK delivery is FREE on all orders over £45. We charge £4.95 for standard UK delivery on orders under £45.

We aim to dispatch all orders within 5 working days.

Next Day Delivery:

We offer next working day delivery on a large number of our products for £6.95.

To qualify for this, your order must be placed before 1pm Mon – Thursday and ALL of the items in your order must be available for next day delivery.

At present, we do not have the ability to deliver over the weekend or public holidays and as such orders that have been requested for next day delivery will NOT be delivered on these days and will arrive on the next working day.

Click & Collect:

FREE 7 days a week from ALL our stores.

Look out for the click & collect stamp on our product pages to check if your item is available for this service.

For your order to be eligible for Click & Collect, ALL of the items in your basket must be available for this service. After selecting Click & Collect at the checkout, you'll be presented with store selection page and it is simply a case of typing in your postcode to bring up the stores nearest to you.

When you have completed your order, your chosen store will then begin working on your order and you will notified as soon as your items are available to collect. Please allow us up to 5 working days for collection.

Click here for a list of our current stores - http://www.steamer.co.uk/locations

Other Information:

We deliver to most postal areas in the UK and Northern Ireland, but we're sorry that geographical location and carrier availability can restrict our service. We may not always be able to deliver certain products to Northern Ireland, Isles of Scilly and the Isle of Man. We do not deliver to the Channel Islands.

Unfortunately we cannot currently deliver to BFPO addresses. 

We are only able to deliver during the working week, i.e. Monday to Friday from 0730 - 1800. We are unable to deliver on Saturdays, Sundays and public holidays.

If our attempts to deliver are unsuccessful, i.e. there is no-one at home, our courier will leave a card at the delivery address with instructions for redelivery.

If you have any further questions, please call us on 01273 483300 or alternatively email us at customerservices.co.uk.

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