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Store timeline

1985: Original Alfriston shop opens

1997: Lewes Riverside shop opens

2000: Lewes store moved to 20-21 High Street and includes a coffee shop

2001: Eastbourne and Brighton shops open

2002: Battle shop opens where was once England’s second oldest bootmaker. The first Steamer Trading Christmas newsletter is sent to customers

2003: Steamer Trading opens in the Old Station, Heathfield

2004: Our busiest year to date – Westerham, Guildford, Dorking opened and Scott & Sargeant in Horsham (established in 1925) joins the Steamer Trading family

2005: Steamer Trading takes a well-earned holiday

2006: Another busy year, with new shops in Canterbury, St. Albans and Thame

2007: Chichester, Bournemouth and Cirencester get Steamer Trading shops

2008: Marlow and Witney open

2009: Marchant’s Cookware Emporium in Bury St Edmunds and Saffron Walden become Steamer Trading shops. Our flagship Guildford shop opens

2010: Cambridge and Bishop’s Stortford get their own Steamer Trading shops

2011: What a busy year – we move in St. Albans to a larger shop, open a new Steamer Trading store in Brentwood and our first shops in the North of England - Chester and Beverley. The Steamer Trading newsletter celebrates its 10th anniversary.

2012: Lymington and Dorchester open. And Steamer Trading finally takes to multichannel retailing with the relaunch of our website www.steamer.co.uk.

2013: Another busy year for us, we opened stores in Stamford, Northallerton and Glasgow; our first Scottish store

2014: We opened our first non high street stores in Bluewater shopping centre and West Quay in Southampton

2015: Celebrating 30 fantastic years of trading, we open stores in the delightful towns of Taunton and Harrogate.

2016: A big year of expansion for us at Steamer Trading, with new businesses joining the Steamer Trading family as well as a new store in Truro. We welcomed into the fold three new brands; Kitchens Cookshop with stores in Bath, Bristol and Cardiff, Divertimenti based in Knightsbridge, London and the famous Divertimenti Cookery School in Knightsbridge.

2017: No new stores this year, but lots of exciting improvements to our 2 websites!

 

Steamer Trading Today

As we’ve found new towns and new shops to open and cherish, we’ve always stayed true to our original principles. They’re all buildings and towns we love, there’ll never be two exactly alike – we enjoy restoring our shops and giving them a unique character that suits the building, its history and the town. Being part of the local community is very important to Steamer Trading and giving the town a shop on the High Street which we hope they can be proud of is very much part of that.

Most important of all, of course (yes, even more than all of the wonderful kitchenware that we sell), are our wonderful teams. Passionate about customer service (in the good, old-fashioned way), they’re full of knowledge that they’re anxious to share. They’ll go to any lengths to make sure they find our customers exactly what they’re looking for and offer good advice along the way. If you’d like to tell us how you think we’re doing (we want to hear if we can do better, too) please get in touch.

Today, Steamer Trading remains a proper family-owned and run company. You’ll still find Liz and David visiting our Alfriston shop and our head office is still based in Lewes. Like a family, we continue to grow, we’ve gained some new family members in recent years, with the addition of well established brands Kitchens Cookshop and Divertimenti who are experts in their local areas and will continue to thrive along with us at Steamer Trading.

We care passionately about selecting the very best products for your kitchen and providing the most exceptional service for our customers, whether you have been a customer for 30 years or discovered one of our stores just last week we hope you continue to enjoy your visits to our stores, old or new.

With best wishes,

Liz, David & Ben Phillips

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