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Delivery

Standard Delivery:

Standard UK delivery is FREE on all orders over £45. We charge £4.95 for standard UK delivery on orders under £45.

We aim for all orders to be received within 3-4 working days.

Next Day Delivery:

We offer next working day delivery on a large number of our products for £6.95.

To qualify for this, your order must be placed before 6pm Mon – Thursday and all of the items in your order must be available for next day delivery.

Unfortunately, we cannot provide our next day delivery service to the Scottish Highlands and Islands, Northern Ireland and Channel Islands.

At present, we do not have the ability to deliver over the weekend or public holidays and as such orders that have been requested for next day delivery will not be delivered on these days and will arrive on the next working day.

Click & Collect:

FREE on all orders over £10. We charge £4.95 for orders below £10. 7 days a week from ALL our stores.

For your order to be eligible for Click & Collect, all of the items in your basket must be available for this service. After selecting Click & Collect at the checkout, you'll be presented with store selection page and it is simply a case of typing in your postcode to bring up the stores nearest to you.

Please allow us 3-4 working days for your order to arrive into store. You will be notified via email as soon as your order is available to collect. 

Click here for a list of our current stores - http://www.steamer.co.uk/locations

Other Information:

We deliver to most postal areas in the UK and Northern Ireland, but we're sorry that geographical location and carrier availability can restrict our service. We do not deliver to the Channel Islands or internationally.

Unfortunately, we cannot currently deliver to BFPO addresses. 

We are only able to deliver during the working week, i.e. Monday to Friday from 0730 - 1800. We are unable to deliver on Saturdays, Sundays and public holidays.

If our attempts to deliver are unsuccessful, i.e. there is no-one at home, our courier will leave a card at the delivery address with instructions for redelivery or re attempt delivery the next working day.

If you have any further questions, please call us on 01273 483300 or alternatively email us at customerservices@steamer.co.uk

Returns:

Please see our Returns and Exchanges page.

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